As a long-standing ARIS specialist, we can run your ARIS environment in the Microsoft Azure Cloud in a scope of services that's tailored to your individual needs.

Our services range from simple remote management of your on-premise environment to full-featured, cloud-based application management, including ARIS licensing and maintenance.

We can tailor our services to you and your individual needs. We offer extensive support for the operation and enhancement of your application.

Application maintenance

We’ll support you in the use of your ARIS system through individual changes and enhancements to the functional scope:

• Minor changes and service requests
• Customizing adjustments
• Access management requests

Application support

Business processes and IT are closely interlinked. That’s why we guarantee all the activities required to ensure that your applications remain up and running. Our core competency lies in general inquiries, the analysis of problems and errors, and the correction or configuration of workarounds within agreed-upon service and response times.

As a Microsoft partner, we offer our customers the option of running and integrating ARIS into the Microsoft Azure cloud. We can also support you with remote and infrastructure operations.

Upgrade & Update

We can help you enhance your ARIS landscape with innovative functions and solutions. We'll also support you with updates or upgrades to the latest version of your ARIS system and ensure that your systems remain working and up to date. Fast, efficient execution is achieved primarily through a high degree of automation.

• Installation of security updates, version upgrades, patches, and enhancement packages
• Migrations between data centers or to the cloud

Migration

It is occasionally necessary to switch operating systems, deployed databases, or underlying technology platforms.

A migration of your ARIS system also needs to be planned carefully and executed competently. This is another area where you can trust the experts at Scheer: We’ll develop an individual roadmap together with you and migrate your ARIS system in as little time as possible.

• Migration of operating system (such as Windows to Linux), change of database (such as PostgreSQL to MSSQL)
• Data center and cloud transitions with near-zero downtime and migrations of ARIS environments within a brief downtime window