The working environment of HR departments is undergoing a radical change. Classic Human Capital Management (HCM) is increasingly evolving into Human Experience Management (HXM).
Employee Engagement and Employee Experience have a causal relationship: EX influences employee engagement. If your employees experience a very positive working atmosphere due to the culture, the technology, or the physical environment in the enterprise, this can increase their engagement. If your employees have negative experiences while at work, it becomes more difficult for them to remain consistently motivated, even if they are quite happy performing the work itself.
Therefore, to move toward HXM and a focus on people, we need to examine some new questions.Questions like: “What makes a great experience?” and “How can technology support this experience?” The Employee Experience concept continues to grow in importance for many companies, as evidenced by the fact that some renowned companies have already created the new role of CEEO Chief Employee Experience Officer to show how seriously they take the Employee Experience . According to a Forrester study, a growing number of HR managers consider EX to be very important to the current and future HR strategies of their companies.
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